Every post, comment, message and profile can be reported from inside the app, and we review what comes in. You can also block anyone, at any time, without explanation: blocking hides both of you from each other across the feed, search, profiles, chat and shipments.
Where a rule is broken, the response is proportionate and escalates: a warning, removal of the content, a temporary mute, exchanges blocked, the account suspended, and a permanent ban for fraud, harassment or harming a minor. Serious cases are referred to the authorities together with the evidence.
We can remove content or suspend an account when we reasonably believe these terms or the rules have been broken. Where it is safe and lawful to do so, we tell you why, and you can contest a decision by writing to contact@teddy-code.com.